Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at rickymillerdayton@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at rickymillerdayton@gmail.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at rickymillerdayton@gmail.com.

Ricky Lee Miller Enterprises

Return & Refund Policy

Last Updated: August 19, 2026

Thank you for shopping with Ricky Lee Miller Enterprises. We want you to be satisfied with your purchase and have a clear understanding of our return, exchange, and refund procedures.

This policy applies to purchases made through our Shopify store.

1. Physical Product Returns

We accept eligible returns of physical products within 30 days of

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at rickymillerdayton@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at rickymillerdayton@gmail.com.


Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.


Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at rickymillerdayton@gmail.com.

delivery.

To qualify for a return:

  • The item must be unused, unworn, and in substantially the same condition in which it was received.

  • The item must include original packaging, tags, accessories, or components when applicable.

  • Proof of purchase or an order number may be required.

  • A return request must be submitted within 30 days of confirmed delivery.

Please contact us through our Shopify store contact page before sending an item back. Returns sent without prior authorization may not be accepted.

2. Non-Returnable Items

Certain products cannot be returned unless they arrive damaged, defective, or incorrect.

Non-returnable items may include:

  • Digital downloads

  • E-books

  • Printable products

  • Downloadable planners, journals, templates, or worksheets

  • Personalized or customized products

  • Made-to-order products

  • Gift cards

  • Items marked as final sale

  • Clearance items when specifically identified as non-returnable

  • Products that have been used, altered, damaged after delivery, or returned incomplete

Your statutory rights, where applicable, are not affected.

3. Digital Products

Because digital products are delivered electronically and cannot ordinarily be physically returned, digital purchases are generally non-refundable once the files have been accessed, downloaded, or delivered.

If you experience a technical problem with a digital product, receive the wrong file, or receive a corrupted or unusable file, please contact us. We will make reasonable efforts to provide a corrected or replacement file.

Duplicate digital purchases may be reviewed individually.

4. Personalized and Custom Products

Personalized, customized, and made-to-order products are generally not eligible for returns or refunds because they are created specifically for the customer.

If a personalized item arrives damaged, defective, or materially different from the approved customization, please contact us so we can review the issue.

5. Damaged, Defective, or Incorrect Items

Please inspect your order promptly after delivery.

If your item arrives:

  • Damaged

  • Defective

  • Incomplete

  • Incorrect

  • Significantly different from what was ordered

please contact us as soon as reasonably possible and provide:

  • Your order number

  • A description of the problem

  • Photographs of the item and packaging when applicable

After reviewing the issue, we may offer a replacement, exchange, store credit, or refund as appropriate.

6. Exchanges

Eligible physical products may be exchanged when replacement inventory is available.

The fastest option may be to return the original eligible item and place a new order for the replacement.

Customized, personalized, digital, final-sale, and other non-returnable products are not normally eligible for exchange.

7. Return Shipping

Unless the return is caused by our error, a defective product, or an incorrect shipment, customers are generally responsible for return shipping costs.

Original shipping charges are generally non-refundable unless required by law or the return resulted from an error by Ricky Lee Miller Enterprises.

We recommend using a trackable shipping service when returning merchandise. We are not responsible for returned packages that are lost in transit before reaching us.

8. Refunds

Once an authorized return is received and inspected, we will notify you whether the refund has been approved.

Approved refunds will normally be issued to the original payment method.

Please allow additional processing time for your bank, card issuer, Shopify Payments provider, or other payment processor to post the refund to your account.

Shipping charges may be excluded from the refund unless otherwise stated or legally required.

9. Partial Refunds

In appropriate circumstances, only a partial refund may be issued, including when:

  • An item is returned with missing components

  • An item shows signs of use beyond reasonable inspection

  • Original packaging is missing or significantly damaged

  • The product has been altered after delivery

  • The item's condition has been reduced while in the customer's possession

Any deduction will be evaluated based on the circumstances and applicable law.

10. Order Cancellations

If you need to cancel an order, contact us as quickly as possible.

We will make reasonable efforts to cancel an order before it is processed or shipped, but cancellation cannot be guaranteed.

Orders that have already shipped must follow the applicable return procedures.

Digital products that have already been delivered or accessed may not be eligible for cancellation or refund.

Personalized or made-to-order products may not be cancellable once production has begun.

11. Sale and Clearance Items

Sale merchandise may generally be returned if it otherwise qualifies under this policy unless the product is clearly marked Final Sale or Non-Returnable.

Final-sale products cannot normally be returned or exchanged except where required by law or when the item arrives damaged, defective, or incorrect.

12. Refused or Undeliverable Packages

If an order is returned to us because:

  • An incorrect address was provided

  • Delivery was refused

  • The carrier could not complete delivery

  • The package was not collected

additional shipping charges may apply if the customer requests reshipment.

Any refund issued for an undeliverable or refused package may exclude shipping costs and other non-refundable charges, where permitted.

13. Refunds for Orders That Cannot Be Fulfilled

If Ricky Lee Miller Enterprises is unable to fulfill an order and no acceptable replacement or alternative can be provided, the affected amount will be refunded in accordance with applicable law and the payment method used for the purchase.

14. Contact Us

For return, exchange, refund, damaged-item, or order-related questions, please contact Ricky Lee Miller Enterprises through the contact information provided on our Shopify store.

Please include your order number whenever possible so we can assist you efficiently.

Ricky Lee Miller Enterprises
Innovate • Create • Inspire

This policy is intended as a general business policy and should be reviewed periodically to ensure compliance with the laws that apply to your business, products, and customers.