Shipping policy

Ricky Lee Miller Enterprises
Shipping Policy
Effective September 1, 2026

Thank you for shopping with Ricky Lee Miller Enterprises. This policy explains how physical and digital products purchased from our online store are delivered.

Order Processing

Physical-product orders are generally processed within 2–5 business days, excluding weekends and holidays.

Custom, personalized, made-to-order, and print-on-demand products may require 3–10 business days before shipment. A different processing time displayed on a product page will apply to that product.

Processing time is separate from the carrier’s estimated delivery time.

Shipping Rates

Available shipping methods and charges are calculated and displayed during checkout based on the products ordered, package weight, delivery destination, and available carrier services.

Free-shipping promotions are subject to the requirements stated in the applicable offer.

Estimated Delivery Times

After processing, estimated delivery times are generally:

• United States standard delivery: 5–15 business days
• Expedited delivery, when available: Displayed during checkout
• International delivery, when available: 7–30 business days

These estimates are not guaranteed delivery dates. Weather, holidays, carrier disruptions, customs inspections, supply issues, and circumstances outside our reasonable control may cause delays.

Order Tracking

When tracking is available, customers will receive a shipping-confirmation email containing the carrier and tracking information.

Please allow up to 48 hours for tracking information to update after receiving the shipping confirmation.

Multiple Shipments

Products may be stored or produced at different fulfillment locations. An order containing multiple products may arrive in separate packages and on different dates.

Customers will not be charged additional shipping fees solely because an order is divided into multiple shipments unless a separate charge was clearly disclosed during checkout.

Shipping Addresses

Customers are responsible for entering a complete and accurate shipping address during checkout.

Contact us as soon as possible if an address needs to be corrected. We cannot guarantee that an address can be changed after an order has entered processing or shipped.

If a package is returned because of an incorrect, incomplete, or undeliverable address, we will contact the customer regarding available reshipment or refund options. Additional shipping charges may apply before the order can be shipped again.

Shipping Delays

If we cannot ship an order within the time originally stated, we will notify the customer and provide an updated estimate when available.

The customer may accept the revised shipment date or request cancellation and a refund for eligible unshipped merchandise. If we cannot fulfill an order, we will cancel it and issue a refund to the original payment method.

Lost or Missing Packages

If tracking shows no movement for an extended period or the package has not arrived within seven business days after the estimated delivery date, contact us.

We will review the tracking information and assist with the appropriate carrier inquiry, replacement, or refund when applicable.

If tracking shows “delivered” but the package cannot be found, confirm the shipping address, check around the delivery location and with household members or neighbors, allow one additional business day, and contact the carrier. Notify us if the package remains missing.

Damaged Packages or Incorrect Products

Include the order number, a description of the problem, and clear photographs of the product and shipping package. We will review the issue and provide replacement, return, refund, or other appropriate instructions.

Do not discard damaged products or packaging until we confirm they are no longer needed for the claim.

International Orders

International shipping might not be available for every product or destination.

Customers are responsible for customs duties, import taxes, brokerage charges, and other fees imposed by the destination country unless checkout specifically states otherwise.

Customs processing may delay delivery. Ricky Lee Miller Enterprises cannot control customs inspections or government processing times.

Digital Products

Digital downloads, printable files, e-books, planners, and similar digital products are delivered electronically and are not physically shipped.

Download instructions or access links are provided on the order-confirmation page, by email, or through the delivery method stated on the product page.

Order Cancellations

Contact us immediately to request cancellation. We will make reasonable efforts to cancel an order that has not entered processing or shipped.

An order normally cannot be canceled after shipment. Custom, personalized, digital, or made-to-order products may have additional cancellation restrictions described in our Return and Refund Policy.

For shipping questions, contact Ricky Lee Miller Enterprises:

Email: support@rickyleemillerenterprises.co

Contact page: https://rickyleemillerenterprises.co/pages/contact

Please include your name, order number, and a brief explanation of your concern so we can assist you efficiently.

Personalize Your Product

Shipping policy